Assertiveness Training

Face-to-face Instructor Led Courses, Business, Administration and Secretarial Skills

What Is Assertiveness Training Training?

This course has been designed to give delegates the appropriate tools to assert themselves in a wide range of situations at work. They will learn how the proper use of assertive behaviour enables people to deal with work colleagues clients suppliers and personal contacts in a way that is productive yet maintains and improves relationships.

Who Should Attend

Assertiveness Techniques to Build Self Confidence is for anyone who wants to develop more productive working relationships with colleagues managers/staff and clients in a positive way that makes life easier for everybody.

Course Agenda

- Why Assertive Behaviour is Important. Self Assessment. Aggressive Assertive and Non Assertive Behaviour. Obstacles to Assertiveness. Improving Self Esteem. Coping With Conflict. Using I Statements. Clarification and Body Language. Assertive Responses. Building an Assertive Outlook


Available onsite or nationwide at any of over 50 centres see below our open course availability. Alternatively call 0844 335 8882.


The Assertiveness Training course will be accredited to the latest in recognised certificating award. All successful delegates will also receive an Xyz certificate of attendance. Enrolled subscribers of the National Training Card will also have any certificate, qualification and/or ID card (where applicable) automatically added to their member account.

Open Courses & Public Events

Our Assertiveness Training training public event calendar has more than open course training dates taking place across the UK. Search and book securely online and receive an immediate confirmation together with full joining instructions, your VAT invoice and a receipt of payment. You are also able to make an enquiry and receive our formal quotation. Lowest price guaranteed.

More Information

We train in excess of 100,000 delegates per year. For more information, please make your enquiry using the form below. The XYZ Training Group Customer Charter ensures that all enquiries are responded to the same day.

Course Availability

In addition to a comprehensive Assertiveness Training open course schedule, training is also available on client premises or at one of our training venues as a private course - provided minimum delegate numbers are achieved. Whatever your requirement, start by completing the form below and we'll send you the full course information and a quotation based on your requirements.

Make A Assertiveness Training General Enquiry Here

Complete the form below and we'll send you some training options and / or a quote by return. Please only use this form if you are interested in Assertiveness Training courses. For all other enquiries, please use the general contact page, refine your search above or call us on 0844 335 8882.

Assertiveness Training Training Enquiry

eLearning Options
eLearning Currently Unavailable
Assertiveness Training
Part of our Administration and Secretarial Skills range of training courses

Course Information

  • Course Duration 1 day
  • Max Class Size 16

  • All prices exclude VAT. Discounts available for larger groups & for corporate clients.
Our Assertiveness Training Training Courses

Rated 4.5 / 5
*based on 123 client reviews.