Personal Assistant Training (PA)

Face-to-face Instructor Led Courses, Business, Administration and Secretarial Skills

What Is Personal Assistant Training (PA) Training?

Generally, PA training courses look at the professional skills a good PA needs to be in today's business environment. The course starts by looking at the changing role of the PA. It focuses on how to develop a professional image and the skills necessary to take the initiative. Perhaps the most popular session is that covering "managing your employer" and "managing more than one boss" where the problems are discussed and solutions developed. Communication is a key skill and this PA course looks at this from the PA's perspective, including how to say "no" constructively. Dealing with the various interruptions the PA faces in a professional manner is also explored. For most organisations the most valuable resource is executive performance. Personal Assistant training is about being the hub in executive teamwork. The PA takes responsibility for much of the organisation and co-ordination of an office. It is a task which calls for tact and diplomacy as well as effective communication skills. A good PA makes an enormous contribution to executive effectiveness and requires numerous professional skills to be successful in this role.

Who Should Attend

This course is suitable foe anyone wanting to become a PA or any existing PA who wants to refresh or extend their skills.

Course Agenda

- Definition of the PA Role
- Developing a professional image
- Characteristics of being Professional
- Improving the PA's credibility
- How to develop confidence and self esteem
- How to Take on more challenging and responsible tasks
- Taking the initiative and making executive decisions
- Key steps to solving problems
- Delegating creatively
- Managing your employer communication skills to enhance your value in the workplace
- Listening skills
- Giving and getting instructions
- Constructively handling interruptions well
- Screening callers.


Available onsite or nationwide at any of over 50 centres, see below our open course availability. Alternatively, call 0844 335 8882.


The Personal Assistant Training (PA) course will be accredited to the latest in recognised certificating award. All successful delegates will also receive an Xyz certificate of attendance. Enrolled subscribers of the National Training Card will also have any certificate, qualification and/or ID card (where applicable) automatically added to their member account.

Open Courses & Public Events

Our Personal Assistant Training (PA) training public event calendar has more than open course training dates taking place across the UK. Search and book securely online and receive an immediate confirmation together with full joining instructions, your VAT invoice and a receipt of payment. You are also able to make an enquiry and receive our formal quotation. Lowest price guaranteed.

More Information

We train in excess of 100,000 delegates per year. For more information, please make your enquiry using the form below. The XYZ Training Group Customer Charter ensures that all enquiries are responded to the same day.

Course Availability

In addition to a comprehensive Personal Assistant Training (PA) open course schedule, training is also available on client premises or at one of our training venues as a private course - provided minimum delegate numbers are achieved. Whatever your requirement, start by completing the form below and we'll send you the full course information and a quotation based on your requirements.

Make A Personal Assistant Training (PA) General Enquiry Here

Complete the form below and we'll send you some training options and / or a quote by return. Please only use this form if you are interested in Personal Assistant Training (PA) courses. For all other enquiries, please use the general contact page, refine your search above or call us on 0844 335 8882.

Personal Assistant Training (PA) Training Enquiry

eLearning Options
eLearning Currently Unavailable
Personal Assistant Training (PA)
Part of our Administration and Secretarial Skills range of training courses

Course Information

  • Course Duration 1 day
  • Max Class Size 12

  • All prices exclude VAT. Discounts available for larger groups & for corporate clients.
Our Personal Assistant Training (PA) Training Courses

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