HABC Level 2 Award in Customer Service

COURSE CALENDAR
Face-to-face Instructor Led Courses, Business, Customer Service

What Is HABC Level 2 Award in Customer Service Training?

The qualification covers the principles of customer service including how to meet customer expectations, the importance of appropriate behaviour and communication techniques as well as ways to deal with problem customers.

Who Should Attend

This qualification has been designed for delivery to any learner working or preparing to work in a customer service role or where using the telephone is a part of their role.

Course Agenda

- The HABC Level 2 Award in Customer Service course agenda is changes frequently and can be dependant upon the delegates application. Please make your enquiry first and the agenda and specific joining instructions will be sent to you on return.

Venue

HABC Level 2 Award in Customer Service training is available at training centres UK wide, and on client premises (as required) provided minimum delegate numbers are achieved. Parking, public transport links and refreshments vary from centre to centre and these will be confirmed to you prior to your enrolment on any course.

Accreditation

The HABC Level 2 Award in Customer Service course is accredited by the most recognised certificating body in the UK and supported by certification and credit card sized ID cards produced by XYZ Training Group - one of the UK's largest dedicated Business training organisations.

More Information

We train in excess of 100,000 delegates per year. For more information, please make your enquiry using the form below. The XYZ Training Group Customer Charter ensures that all enquiries are responded to the same day.

Course Availability

Available on client premises as an in-house course or at one of training venues, provided minimum delegate numbers are achieved. Whatever your requirement, simply complete the enquiry form below and we'll send you our quotation by return.

Make A HABC Level 2 Award in Customer Service General Enquiry Here

Complete the form below and we'll send you some training options and / or a quote by return. Please only use this form if you are interested in HABC Level 2 Award in Customer Service courses. For all other enquiries, please use the general contact page, refine your search above or call us on 0844 335 8882.

HABC Level 2 Award in Customer Service Training Enquiry



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HABC Level 2 Award in Customer Service
Part of our Customer Service range of training courses

Course Information

  • Course Duration 1 day
  • Max Class Size 12

  • All prices exclude VAT. Discounts available for larger groups & for corporate clients.
Our HABC Level 2 Award in Customer Service Training Courses

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