HABC Level 2 Award in Customer ServiceCOURSE CALENDAR
What Is HABC Level 2 Award in Customer Service Training?
The qualification covers the principles of customer service including how to meet customer expectations, the importance of appropriate behaviour and communication techniques as well as ways to deal with problem customers.
Who Should Attend
This qualification has been designed for delivery to any learner working or preparing to work in a customer
service role or where using the telephone is a part of their role.
- The HABC Level 2 Award in Customer Service course agenda is changes frequently and can be dependant upon the delegates application. Please make your enquiry first and the agenda and specific joining instructions will be sent to you on return.
HABC Level 2 Award in Customer Service training is available at training centres UK wide, using a virtual classroom with a live tutor or on client premises (as required) provided minimum delegate numbers are achieved. Parking, public transport links and refreshments vary from centre to centre and these will be confirmed to you prior to your enrolment on any course.
The HABC Level 2 Award in Customer Service course will be accredited to the latest in recognised certificating award. All successful delegates will also receive an Xyz certificate of attendance. Enrolled subscribers of the National Training Card will also have any certificate, qualification and/or ID card (where applicable) automatically added to their member account.
We train in excess of 100,000 delegates per year. For more information, please make your enquiry using the form below. The XYZ Training Group Customer Charter ensures that all enquiries are responded to the same day.
Available on client premises as an in-house course or at one of training venues, provided minimum delegate numbers are achieved. Whatever your requirement, simply complete the enquiry form below and we'll send you our quotation by return.
Make A HABC Level 2 Award in Customer Service General Enquiry Here
Complete the form below and we'll send you some training options and / or a quote by return. Please only use this form if you are interested in HABC Level 2 Award in Customer Service courses. For all other enquiries, please use the general contact page, refine your search above or call us on 0844 335 8882.