Applications Management (AMM)

Face-to-face Instructor Led Courses, Business, Manage Change

What Is Applications Management (AMM) Training?

By the end of the course delegates will be able to enhance their approach to managing applications from conception to retirement. Develop greater supplier and client confidence in IS applications. Provide advice and assistance with the identification, development, implementation and support for different applications and services.

Who Should Attend

Application Managers, Senior Applications Developers, Business and Systems Analysts / Designers, IS Project Managers, Service Management Support and Delivery staff. Other essential staff who are involved in the Relationship, Programme, Project, ICT Infrastructure and Consultancy roles required for a Service Application Life Cycle enabled organisation.

Course Agenda

- Integrating Application Management with ICT Infrastructure Management
- ITIL Service Support and Delivery and other related areas; planning issues; options; COTS
- etc
- Managing business value
- Readiness assessment
- Requirements Phase
- Functional and other requirements
- Modelling techniques
- Design Phase
- Process
- checklist
- Build Phase
- Deploy Phase
- Readiness checklists
- Deployment toolkit and route map
- Deployment / Distribution strategies
- Operate Phase
- Corrective maintenance
- Optimise Phase
- Application reviews
- Organising roles and functions
- Typical goals and metrics
- Control Methods and Techniques
- Quality management.


Available onsite or nationwide at any of over 50 centres, see below our open course availability. Alternatively, call 0844 335 8882.


This course prepares delegates for the ITILŪ  based ISEB Certificate in Application Management Essentials.

More Information

We train in excess of 100,000 delegates per year. For more information, please make your enquiry using the form below. The XYZ Training Group Customer Charter ensures that all enquiries are responded to the same day.

Course Availability

Available on client premises as an in-house course or at one of training venues, provided minimum delegate numbers are achieved. Whatever your requirement, simply complete the enquiry form below and we'll send you our quotation by return.

Make A Applications Management (AMM) General Enquiry Here

Complete the form below and we'll send you some training options and / or a quote by return. Please only use this form if you are interested in Applications Management (AMM) courses. For all other enquiries, please use the general contact page, refine your search above or call us on 0844 335 8882.

Applications Management (AMM) Training Enquiry

Open / Public Course Dates
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eLearning Options
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Applications Management (AMM)
Part of our Manage Change range of training courses

Course Information

  • Course Duration 3 days
  • Max Class Size 4

  • All prices exclude VAT. Discounts available for larger groups & for corporate clients.
Our Applications Management (AMM) Training Courses

Rated 4.5 / 5
*based on 130 client reviews.